Last updated:
\nWelcome to the Loud Mesh Help Center. Whether you are the trip captain holding a roster of fourteen people or someone buying one tank for a lake weekend, this is the place to start. Every support page on the site is linked from here, sorted by topic, with a short summary so you know which page holds your answer before you click. If you still need us, support@loudmesh.shop replies within 24 hours on business days.
\nThese five questions come up more than any others. The short answers are below; each links to the full page.
\nMost of our help requests are really planning questions: how early, how many, who is on which volume. A little structure in the group chat answers nearly all of them before they come up.
\nBefore anyone opens the shop, collect four things from every person: name, number, size and volume. Names and numbers only matter for Name & Number jerseys, but size and volume matter for everyone. Picture a best man ordering nine baseball jerseys for a bach trip: the groom at Max, two friends at Low, the rest at Mid, and one friend who still has not sent a size. With a roster, the missing size is obvious immediately instead of on checkout day.
\nOur longest combined time is 3 business days to make plus 14 business days in transit. Count backwards from your leave date in business days, skipping weekends and public holidays.
\n| Business days before leaving | \nWhat to do | \nWhy | \n
|---|---|---|
| Before 19 | \nPick the print, poll volumes, order one sample if sizes are uncertain | \nA sample answers sizing questions for the whole crew | \n
| 19 | \nLock the roster: name, number, size and volume for every person | \nGives you 2 business days to check and add everything to the cart | \n
| 17 | \nPlace the order at the latest | \nCovers up to 3 days to make and 14 days in transit | \n
| Within 24 hours of ordering | \nCheck every line; email any change | \nText, size, volume and address can still be changed | \n
| After shipping | \nWatch for the tracking email | \nWhen your parcel has a tracking number, we email it | \n
If you are already inside 17 business days, our times can still work out, but we cannot promise them. Email us with your leave date and destination and we will help you weigh it up.
\nThere is no minimum and no separate group system. One cart holds the whole crew with one shipping address, and each jersey is added with its own size, volume and fields. The price per piece is the same whether you buy one or twenty.
\nThe question that stalls most group chats is not price or timing. It is how loud to go. Because every print comes in three volumes, you do not need everyone to agree, only to choose for themselves. A few ways crews tend to handle it:
\nEach volume has its own photo on the product page. Sharing those photos in the group chat is the fastest way to let people decide without a long thread of opinions.
\nNothing is sent for approval before printing, so the last look before checkout matters. Run down this list with your roster beside you:
\nIf you spot something after paying, you still have 24 hours to email us the change.
\nPick the topic closest to your question. Each card summarises the rules and points to the page with the full detail.
\nEvery item is made after you order, so the first 24 hours are your window to cancel or change name and number text, size, volume or address. After that the order goes into production exactly as placed. A cancelled order is refunded within 7 days. To see where an order stands, use the order number from your confirmation email.
\n\nShipping is free with no minimum to the US, Canada, Australia and New Zealand, and we do not ship anywhere else. Orders ship from the USA and take 7-14 business days in transit after 1-3 business days to make. For parcels to Canada, Australia or New Zealand, duties or import charges depend on the destination country. If your parcel seems late, email us and we will help. Each order goes to one address, so if part of the crew lives in another country, place a separate order to them; shipping is still free.
\n\nYou have 60 days from delivery to return any item for any reason, and that includes personalised Name & Number jerseys. We pay return postage with a free return label, even when you simply changed your mind. Email us first so we can send the label and match the return to your order. If you are returning several jerseys from a crew order, list each one by its line on the order, such as its size, volume and name, so the refund matches exactly what came back.
\n\nOnce we receive your return, the refund is made within 7 days, to your original payment method or as store credit if you prefer. Store credit never expires, which is handy if the crew is already talking about next year’s trip. Refunds for cancelled orders are also made within 7 days.
\nYou pay with the options shown at checkout, and every price is in US dollars. Card details are handled by the payment provider and are never stored by Loud Mesh. We will never ask for card numbers or passwords by email.
\nAdult apparel comes in S to 5XL, with 2XL–3XL adding $2 and 4XL–5XL adding $4. The bucket hat is one size, and the Spot-Your-Crew Flag has no size, is printed at Max only and has no pole. We do not publish measurement numbers; the size guide explains how to measure a shirt you own and choose between two sizes. Garment details such as care depend on the blank each product is printed on, so email us if you need them.
\nThe three Name & Number jerseys take a name of up to 12 characters, a number from 0 to 99, Block or Rounded lettering, and an optional front trip line of up to 16 characters that adds $4 only when filled. We print exactly what is typed and nothing is sent for approval first, so check the live preview carefully. A typo noticed within 24 hours can still be fixed.
\n\nYour order confirmation email holds your order number and every line of your order. If you have an account, you can see orders there too. Our privacy policy explains what we keep and how to ask for a copy or deletion. Photos you send for a damage or print-fault claim are deleted 30 days after delivery.
\nThese pages set out the terms of buying from us and how we handle intellectual property. Our terms are governed by the law of the State of Texas, US. All prints are original Loud Mesh designs; if you believe something on the site uses your work, the copyright pages explain how to tell us.
\n\nIf your question is really “what should we wear?”, start with the trip. Each category holds the prints and pieces that suit that kind of weekend, each in Low, Mid and Max apart from the flag, which is Max only.
\n| Situation | \nGo to | \n
|---|---|
| A 40th birthday crew wants the number 40 on every jersey with different nicknames | \nName & Number | \n
| A grandparent wants Low while the cousins want Max on the same tank | \nFAQs: the volume dial | \n
| One golfer cannot decide between L and XL | \nSize Guide | \n
| You spotted a wrong size two hours after checkout | \nCancel or Change an Order | \n
| One parcel needs to reach a friend in New Zealand | \nShipping & Delivery | \n
| The Max jersey arrived and you would rather have Mid | \nReturns & Exchanges | \n
| Your return was sent and you want to know when the money comes back | \nRefund Policy | \n
| Your tracking number has not moved for a while | \nOrder Tracking, then email us | \n
Email is our only support channel, and we reply within 24 hours on business days. Put your order number in the subject line and describe what you need in a few lines. For crew orders, refer to items as they appear on your order, for example “jersey 5 of 12, Max, size XL”.
\nLoud Mesh, 20233 Bitter Root Drive, Porter, TX 77365, US. Please do not include card numbers, passwords or one-time codes in any email.
\n","visible_characters":11144,"meta_description":"Every Loud Mesh support page in one place: crew order planning, a trip countdown, shipping, 60-day returns, refunds, payments, sizes and Name & Number help.","parent":null,"published_at":"2026-11-11T23:07:46+00:00","updated_at":"2026-11-11T23:07:46+00:00"}}