Terms of Service
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These Terms of Service (“Terms”) are the agreement between you and Loud Mesh, 20233 Bitter Root Drive, Porter, TX 77365, US, when you use loudmesh.shop or buy from us. By browsing the site or placing an order you accept these Terms and the policies they link to. They are written to be read, not skimmed past: short sections, real numbers, and a plan for the moments that actually come up when a crew orders matching jerseys. Nothing here takes away rights you have under consumer protection laws that cannot be waived.
The deal at a glance
- Every jersey, polo, shirt, pair of trunks, hat and flag is made to order after you buy. Processing takes 1-3 business days, then transit takes 7-14 business days.
- Shipping is free, with no minimum, to the US, Canada, Australia and New Zealand. We do not ship anywhere else.
- You can cancel or change an order within 24 hours of placing it.
- You can return anything within 60 days of delivery, for any reason, Name & Number jerseys included, and we pay the return postage.
- We do not send a proof before production. We print exactly what you type.
- Prices are in USD. These Terms are governed by the laws of the State of Texas.
1. Who can use the site
You may use loudmesh.shop to browse and buy for yourself, your crew or as a gift. You must be old enough to enter a binding contract where you live. If you create an account on My Account, keep your login private and email us straight away if you think someone else has used it. You are responsible for orders placed through your account.
If you order on behalf of a group, you are the buyer. We deal with you as the person who placed and paid for the order, even when the jerseys are for nine other people. Collecting money from your crew is between you and them.
2. How our products work
2.1 One print, three volumes
Every print in the store is sold in three printed volumes: Low (dial 1 to 3: small, sparse, two close tones), Mid (4 to 7: medium, two contrasting colours) and Max (8 to 10: big, dense, four bright colours). Each volume has its own photo on the product page. The volume you select is the version we print, so check the photo for the volume you picked rather than the first photo you saw. The Spot-Your-Crew Flag is printed at Max only and comes without a pole.
2.2 Sizes
Adult apparel comes in S, M, L, XL, 2XL, 3XL, 4XL and 5XL. Sizes 2XL and 3XL cost $2 more, and 4XL and 5XL cost $4 more. The bucket hat is one size and the flag has no size. Our Size Guide explains how to measure a garment you already own and how to choose between two sizes. Choosing the size is your decision; if it turns out wrong, the 60-day return covers you.
2.3 Photos and colours
Product photos show the print at each volume. Colours can look slightly different on different screens, and the placement of an all-over print can shift slightly from one piece to the next because every item is printed individually. Details about the garment itself depend on the blank used for that product; if you need to know something before ordering, email us.
3. Name & Number personalisation
Our Name & Number jerseys let you add a name or nickname on the back (up to 12 characters), a number from 0 to 99, a lettering style (Block or Rounded) and, if you want one, a front trip line of up to 16 characters. The trip line adds $4, and only when you fill it in. A live preview on the product photo shows your text as you type.
Please read this part twice before checkout:
- We print exactly what is typed. Spelling, capital letters, spaces and numbers go to print as entered. We do not correct spelling and we do not send a proof.
- You have 24 hours to fix a mistake. If you typed “PRIYAH” when you meant “PRIYA”, email us within 24 hours of placing the order with the order number and the correct text. See Cancel or Change an Order.
- Personalised items can still be returned. Name & Number jerseys are covered by the same 60-day return as everything else.
3.1 What you may not type
Personalisation fields are for your crew’s names, nicknames, numbers and trip lines. You agree not to enter the names or logos of real sports teams, leagues, clubs, colleges, players, brands, characters, festivals or artists, or any other text you do not have the right to use, and nothing hateful, threatening, harassing or unlawful. If an order contains text like this, we may cancel that item or the whole order and refund you in full. We do this to respect other people’s rights, which our Intellectual Property Policy explains in more detail.
4. Prices and payment
All prices are in US dollars. Current prices are: tank jerseys $39.99, crew-neck and V-neck jerseys $42.99, baseball jerseys $49.99, long sleeve jerseys $52.99, Name & Number jerseys $44.99 to $54.99, the golf polo $49.99, the camp collar party shirt $44.99, swim trunks $39.99, the bucket hat $26.99 and the Spot-Your-Crew Flag $29.99, plus any size or trip-line add-on shown on the product page. Prices can change before you order; the total at checkout is the one you pay. The price of each item is the same whether you order one or twenty.
You pay using one of the payment options shown at checkout. Card details are handled by the payment provider and are never stored by Loud Mesh. If you order to Canada, Australia or New Zealand, any import duties or charges depend on the destination country. More detail is on Payment Methods.
If a product is ever shown at a clearly wrong price, we will email you before we make it and either correct the price with your agreement or cancel the order with a full refund within 7 days.
5. Placing an order and when it is accepted
Adding items to your cart and checking out is an offer to buy. We accept the offer when we send your order confirmation email. A group order is one cart with one shipping address, with each jersey added with its own size, volume and Name & Number fields. There is no minimum order.
We may decline or cancel an order, with a full refund, if we cannot verify the payment, if we suspect fraud, if the address is outside the US, Canada, Australia or New Zealand, or if the personalisation breaks section 3.1.
6. Making and delivering your order
Because everything is made after you order, production starts once the order is placed. Processing takes 1-3 business days and transit takes 7-14 business days to the US, Canada, Australia and New Zealand. Your parcel ships from the USA. Delivery times are estimates, not guarantees, and the full detail is in Shipping & Delivery.
Planning a trip? Order at least 17 business days before you leave, which covers the longest processing and transit times, and lock the roster with your crew 2 business days before that. If the group is unsure about sizes, order one sample first. We can’t promise that a late order will arrive before a fixed date, so a trip that is only 15 business days away is a risk you take on knowingly.
When your parcel has a tracking number, we email it to you. If a parcel seems late, lost or arrives damaged, email us and we will help. You can also look up your order on Order Tracking.
| What | Time limit | Where to read more |
|---|---|---|
| Cancel or change name text, size, volume or address | Within 24 hours of placing the order | Cancel or Change an Order |
| Refund for a cancelled order | Within 7 days | Refund Policy |
| Processing | 1-3 business days | Shipping & Delivery |
| Transit | 7-14 business days | Shipping & Delivery |
| Return anything, any reason | 60 days from delivery | Returns & Exchanges Policy |
| Refund after we receive a return | Within 7 days | Refund Policy |
| Support reply | Within 24 hours on business days | Contact Us |
6.1 Sending to someone else
You can ship an order to a friend, for example one parcel to a cousin in Canada, Australia or New Zealand who is flying in for the reunion. Please check the address carefully: the address you enter at checkout is where we send the parcel, and you can change it only within 24 hours of placing the order. If a parcel to another country is charged import duties, whether and how much depends on the destination country.
7. Returns, refunds and changes
You can return any item within 60 days of delivery for any reason, including change of mind and personalised Name & Number jerseys. We send you a free return label, so return postage is on us, even if you simply decided Mid suits you better than Max. Refunds are issued within 7 days of receiving the return, to your original payment method or as store credit if you prefer; store credit never expires.
The full process lives in our Returns & Exchanges Policy, the money side in our Refund Policy, and changes before production in Cancel or Change an Order. These policies are part of these Terms.
8. Our content and your use of it
The prints, the volume system, product photos, page text and the Loud Mesh name belong to Loud Mesh and are protected by intellectual property law. You may share links to our pages, but you may not copy our designs or photos to sell, print or publish elsewhere. Our Intellectual Property Policy sets out what is allowed, and our DMCA page explains how to report content you believe infringes your copyright.
If you send us something, for example a photo of your crew in their jerseys or a suggestion for a new print, you confirm it is yours to send. We will not publish a photo of you or your crew without asking you first.
9. Acceptable use
You agree not to misuse the site. That includes trying to break or test its security, scraping it with automated tools beyond normal search engine indexing, placing orders with someone else’s payment details, using the personalisation fields for the content described in section 3.1, or using the site for anything unlawful. We may block access or cancel orders connected to misuse.
10. Limits of our responsibility
We work to keep the site online and accurate, but we provide it as it is and cannot promise it will always be available or free of errors. To the extent the law allows, Loud Mesh is not liable for indirect or consequential losses, such as the cost of a trip or event, and our total liability for an order is limited to the amount you paid for it. These limits do not apply where the law does not allow them, such as liability for fraud or for injury caused by negligence, and they never reduce your statutory consumer rights, including rights you have in Canada, Australia or New Zealand.
11. Governing law and sorting out problems
These Terms and any order you place are governed by the laws of the State of Texas, US, without limiting any mandatory consumer protection law of the country where you live. If something goes wrong, please email us first at support@loudmesh.shop with your order number and what happened. Most problems, from a wrong size to a misspelled nickname, are solved by email within a day or two.
12. Changes to these Terms
We may update these Terms when the store or the law changes. The date at the top shows the latest version. The version in force when you placed your order is the one that applies to that order.
13. Contact
Questions about these Terms? Email support@loudmesh.shop. Support is by email only and we reply within 24 hours on business days. You can also visit Contact Us, browse the FAQs, or read our Privacy Policy.